Introduction

The purpose of Melmartbd.com is to provide customers with a premium online purchasing experience. MEL group has added Melmartbd.com to its portfolio. Melmartbd.com, doing business as Melmartbd.com, as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”), constitute a legally binding agreement between you and MEL Group, doing business as Melmartbd.com (“Melmartbd.com”, “we”, “us”, or “our”). Through your use of the Site, you agree that you have read, understood, and agreed to be bound by all of these Terms of Use. You are expressly prohibited from using the site if you do not agree to all of the following terms of use, and you must immediately discontinue use.

You become a user of our website and engage in our “Services” by visiting our website or purchasing something from us. By engaging, the user agrees to be bound by the following terms and conditions. All users of the website are subject to these Terms of Service.

The information on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Users who choose to visit the Site from other locations do so at their own risk and are solely responsible for complying with local laws.

This page provides access to the most current version of the Terms of Service. We reserve the right to update, change, or replace any part of these Terms & Conditions.

Rights to Intellectual property

You are granted limited permission to access and use the Site, as well as to download or print a copy of any portion of the Content to which you have legitimately acquired access, exclusively for your personal, non-commercial use. We reserve all rights in and to the Site, the Content, and the Marks that are not expressly given to you.

User Representations

 By accessing and using the Site, you represent and warrant that:

 (1) You shall provide truthful, accurate, current, and full registration information.

(2) You shall keep such information accurate and will quickly update such registration information as needed.

(3) You are of legal age and agree to abide by these terms of service.

(4) You are not a minor in the jurisdiction in which you reside, or you have  parental permission to use the site if you are a minor.

(5) You will not gain access to the site using automatic or non-human means, whether via a boot, script, or otherwise.

(6) You agree that you will not use the site for any unlawful or unauthorized purpose.

(7) You will not break any laws by using the site.

If you submit false, inaccurate, out-of-date, or incomplete information, we reserve the right to suspend or cancel your account and reject any and all current or future use of the Site (or any portion thereof).

General Conditions

1) Melmartbd enables you to source and acquire Products from Suppliers for resale and fulfill to your Buyers. The Services synchronize the Products you order from suppliers with Buyer orders.

2) Melmartbd has no control over, and will not be liable for: (a) any Products or Third Party Services you interact with, access, purchase, or get from Suppliers or other third parties; or (b) any liability resulting from any transactions between you and third parties.

3) These Terms of Service, the Regulations, and any other operating rules, policies, guidelines, and/or procedures must be followed. If you do not comply, your usage of the Services may be suspended or terminated immediately.

4)  You agree to the terms and conditions of use for the Melmartbd.com Services, including any related software, documents, apps, websites, tools, and goods, as well as all intellectual property rights in these Terms of Use (Melmartbd) for the Services.

5) The Services may not be used for any unlawful, fraudulent, or unauthorized purpose. You shall use the Service in accordance with all relevant laws, rules, and regulations. It is your duty, not Melmartbd’s, to ensure that any Products you purchase from Suppliers are legal in your location.

Prohibited Activities

You are banned from using the Services, its content, or any of the services offered via the Services, in addition to the other restrictions stated in the Terms of Service:

 1) For any illegal purpose.

2) To solicit others to perform or participate in any unlawful acts.

3) To violate any international, federal, or local laws, rules, or regulations;

4) To infringe or violate our intellectual property rights or the intellectual property rights of others

5) To violate the Policies.

6) Submitting false or misleading information;

7) Uploading or transmitting viruses or any other sort of harmful or destructive programming.

8) For the purpose of spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.

9) For any obscene or immoral purpose.

10) To tamper with or bypass the security elements of the Services, or any linked website or application, other website or application, or the Internet.

We retain the right, in addition to our other termination rights, to terminate your usage of the Services or any connected website or application if you violate any of the banned uses.

Products

Melmartbd.com is the only place where you may buy products. These items or services may be limited in quantity and are subject to our Return and Replacement Policy for return or exchange.

MelmartBD has made every reasonable attempt to show the product in its original color and size as accurately as possible. However, color and size discrepancies may occur owing to your device’s display settings, technical difficulties, and display variances.

We have the right, but not the obligation, to limit our product or service sales. On a case-by-case basis, we may exercise this power. All product descriptions and prices are subject to change at any moment without notice at our sole discretion.

Contribution License

We give you a non-transferable, revocable, and non-exclusive license to use the Site in accordance with the Terms and Conditions mentioned above. We demand that by visiting the Site, you affirm that you are of legal age to enter legally binding contracts.

We do not permit commercial use or use on behalf of third parties unless we have explicitly permitted it in advance. In the case of a business entity, you represent that you have the authority to bind the entity to this User Agreement. It is prohibited for a person or business entity to register more than once on the Site.

This Site’s content is given exclusively for informative reasons. Product representations on this Site, including pricing, are the responsibility of the merchants showing them and are not guaranteed to be totally accurate by us. Submissions or opinions expressed here are those of the person(s) who posted such information and may not reflect our views.

We give you a restricted license to access and use this Site for personal purposes only; you may not download (except for page caches) or alter the Site in any way. This license expressly prohibits the selling or commercial exploitation of this Site or its contents. Use of data mining, robotics, or other data collection techniques.

Without our express written authorization, this Site or any portion of it (including but not limited to any copyrighted content, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed, or otherwise exploited for any commercial purpose.

Without our prior written authorization, you may not frame or use framing methods to enclose any trademark, logo, or other proprietary material (including images, text, page layout, or form). Any unlawful use of the Site terminates the permission or license given to you by us.

You agree and undertake not to engage in any of the forbidden activities stated in this section; doing so will result in your account being immediately terminated. Failure to follow the Terms and Conditions set out below, as well as any other guidelines and rules connected to the use of the Site that is available on the Site.

Use or upload in any way that contains, or that you have reason to suspect contains, viruses, damaging components, malicious code, or harmful components that may impair or corrupt the Site’s data. Damage or interfere with the operation of another Customer’s computer or mobile device.

Review Guidelines

You may be able to leave reviews or ratings on the site. To post a review, you must meet the following criteria:

1) You should have direct knowledge of the person or entity being investigated.

2) You should not draw any inferences about the legality of the activity.

3) You should have firsthand experience with the person/entity being reviewed

4) You should not use offensive profanity, or language that is abusive, racist, offensive, or hateful in your reviews

5) There should be no references in your reviews that discriminate against religion, race, gender, national origin, age, marital status, sexual orientation, or disability

6) You should not mention illegal activity in your reviews

7) If you post a negative review, you should not be affiliated with your competitors

8) It is forbidden for you to post any false or misleading statements

9) It is not permitted for you to organize a campaign encouraging others to post reviews, whether they are positive or negative.

10) Reviews may be accepted, rejected, or removed at our sole discretion. Even if someone considers a review objectionable or inaccurate, we are under no obligation to screen or delete it.

You offer us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, edit, translate, transmit by any means, display, perform, and/or distribute any material pertaining to reviews by submitting a review.

License To Access The Site

You must confirm that you are legally capable of entering into contracts by accessing the Site. The Site is licensed to you on a non-transferable, revocable, and non-exclusive basis. Except as explicitly permitted by us in advance, commercial use or use on behalf of any third party is prohibited.

This Site is a forum for individuals to share their opinions and submissions. The information provided on this Site is solely for informational purposes. Some of the Product details on the Site are based on information provided by vendors displaying products and are not guaranteed to be accurate by us.

By accessing and using this Site, you are granted a limited license, but you may not download (excluding page caches) or modify it in any way. You may not resell or exploit this Site or its contents for commercial purposes. A data mining process, robots, or other similar data gathering tools are used.

It is strictly prohibited to reproduce, duplicate, copy, sell, resell, visit, distribute or otherwise exploit any portion of this Site (including but not limited to copyrighted material, trademarks, or proprietary information) for any commercial purpose without explicit written consent from us.

You will immediately lose access to the Site if you make any unauthorized use of the Site. Using framing techniques is prohibited for enclosing any of our trademarks, logos, or other proprietary information (including text, images, or forms) without our express written consent.

You accept and agree not to engage in any of the forbidden actions stated in this section; doing so will result in the instant deletion of your account, services, reviews, orders, or any other current incomplete transaction with us, as well as, in extreme situations, legal action.

We prohibit posting, promoting, or transmitting any prohibited materials through our Site. The Platform or Services may be affected by unauthorized access or disruption of other computer systems. You may not use or upload any software or material containing viruses, damaging components, malicious code, or anything else that may impair or corrupt the Site’s data in any way.

Third-Party Website And Content

We may include at times, or in certain parts, materials from third parties to provide you with better service.

There may be links on this site that lead to third-party websites that are unrelated to us. There is no guarantee that we will examine the accuracy of the content or evaluate the content of any third-party materials, websites, services, or any other material from third parties.

These Terms of Use no longer apply. The use or installation of any Third-Party Content is at your own risk if you leave the Site. Any website that you navigate to from the Site should provide you with the terms and policies, including privacy and data collection practices.

We may not be liable for any damage or harm incurred as a result of purchasing goods, using services, accessing resources, or making other transactions with third-party websites. If you are engaging in any transaction with a third party, ensure you are familiar with their policies and practices.

Site Management

We reserve the right, but not the duty, to change our minds.

1) Keep an eye on the Site for any breaches of these Terms of Service.

2) Take necessary legal action against anybody who, in our sole judgment, breaches the law or these Terms of Service, including reporting such users to law enforcement authorities.

3) We may, at our sole discretion, refuse, restrict access to, limit the availability of, or disable (to the extent that technology permits) your Contributions or any part thereof.

4) If the size of any files or content on the Site is excessive, or if it is in any way burdensome to our systems, we may, at our discretion, remove it from the Site or disable it in any way, without notice or liability.

5)  Otherwise, manage the Site in a manner that promotes the proper functioning of the Site and enables us to protect and maintain our property rights.

Copyright Infringements

Melmartbd encourages users to protect their intellectual property. Whenever we receive a notice of alleged copyright infringement, we respond promptly. You can use our form to file a DMCA Notice with Melmartbd’s designated agent if you believe a user is infringing your intellectual property rights.

Governing Law

The applicable law governing eCommerce in Bangladesh shall apply to these Terms of Service and any separate agreements that govern your use of our Services. In the event of any actionable legal claim or proceeding arising out of or related to this website, a Bangladeshi court must have jurisdiction.

Corrections

Typographic errors, inaccuracies, and omissions may occur on the Site, including in descriptions, pricing, availability, and other information. Please note that the Site may be updated or changed without notice at any time in order to correct any errors or inaccuracies.

Disclaimer

There is no guarantee, representation, or warranty that your use of our service will be uninterrupted, timely, secure, or error-free. We do not guarantee the accuracy or reliability of the results that may be derived from using the service. Occasionally, under different circumstances, we may withdraw the service or cancel it.

By using, or by being unable to use, the service, you expressly agree that you bear the risks. We make no representations, warranties, or conditions, including those relating to merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Any claim or injury resulting from the use of our website will not be accepted by Melmartbd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, vendors, service providers, or licensors. Arising from your use of any of the services or any products procured using the service, or for any other claim related in any way to its use.

Limitations of Liability

You agree that Melmartbd will not be liable for any indirect, special, incidental, or consequential losses or damages of any nature, even if an authorized representative of a Melmartbd entity has been advised of or should have known of the possibility of such damages. This disclaimer applies to but is not limited to, any damages or injury arising from any failure of performance, error, omission, deletion, defects, or delay in operation or transmission.

Indemnification

The user agrees to indemnify, defend, and hold Melmartbd, its Affiliates, officers, directors, employees, agents, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising from the use of the software.

1) If someone claims that your store or Content infringes or violates the intellectual property rights, privacy rights, or other rights or violates applicable laws; or (b) if they violate any laws or regulations applicable to you or any of your store’s products;

2) You may be responsible for damages related to any breach of these Terms of Service, the Policies, or any other documents that they incorporate by reference; or

3) If you have made use of a Third Party Service or provided a Supplier or Buyer, it will result in legal action.

Privacy and User Data

If you provide us with any information while using the Services (except, where relevant, credit card information), it will be transferred unencrypted and involve a degree of risk.

 1) We may transmit your information over various networks; and

2) Using the Service may result in the collection, processing, and sharing of your personal information. As per technical requirements to install or connect networks or devices, changes to conform or adapt to them. You can be assured that any credit card information that you provide will be encrypted during network transfers.

Taxes

In addition to paying all fees/costs/charges and applicable taxes associated with purchases from the Site, you authorize WYSIWYG to charge your credit card for certain services.

Ordering Process, Pricing, and Product Availability

The price list and Taxes for all items are in Bangladeshi Taka (BDT). The price of an item may also decrease between the time you place it in your cart and when you purchase it.

The price matching service is not available for any items sold by any seller on our Site or any other website.

We have the right to refuse or cancel any order as a result of incorrect pricing. If an item’s pricing is incorrect, we may contact you for instructions or cancel your purchase. In the event that your prepaid order is canceled, our refund rules will apply.

On each product information page, we publish availability information for items listed on the Site. Please keep in mind that dispatch estimates are just that: estimates. They are not promised delivery times. If any of the goods you ordered become unavailable while we process your purchase, you will be notified through email or SMS..

Please keep in mind that orders may be unable to be completed for a variety of reasons. At any moment, the Site retains the right to refuse or cancel any order for any reason. Before we accept your order, you may be requested to provide further verification or information, such as your phone number and address.

We retain the right to cancel an order if we perceive a risk of fraudulent use of banking instruments or other reasons. In the absence of a response from you, the order will be immediately canceled within a reasonable time frame. We may also ask for validation of your payment details before supplying you with the product.

Offers & Campaign

In order to provide customers with an exciting and better shopping experience, Melmartbd.com provides offers and campaigns from time to time. The company reserves the right to cancel or change any offer or campaign at any time without providing any prior notice to the customer. All eligible customers agree to these ‘Terms and Conditions and Privacy Policy’ by participating in any offer or campaign.

Melmartbd’s promotional SMS may just provide the offer’s basic information. Terms and conditions are listed on the website. Amount of discount coupons or gift cards will not be returned on returns or exchanges. Users who have several accounts under the same cell phone number or email address are not permitted to take advantage of the discounts or offers more than once.

Miscellaneous

The whole agreement and understanding between you and us are governed by these Terms of Use and any policies or operating rules issued by us on the Site. Failure to execute or enforce any right or provision of these Terms does not imply that such right or provision has been waived. At any time, we may assign some or all of our rights and responsibilities to others.

Other Stock availability:

Stock availability determines whether orders can be filled.

Stock availability:

Melmartbd.com might have to follow a longer delivery timeframe/line than usual. There may be delays in delivery due to unavoidable circumstances, such as political unrest, political events, national holidays, etc.

Cancellation:

Melmartbd.com reserves the right to cancel any order prior to dispatch for any reason, including, but not limited to, mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising from technical or typographical error, or for any other reason.

Refund Timeline:

In the event of a cancellation, the payment against the canceled order will be refunded within 15 to 45 working days, but in exceptional circumstances, it may take longer. If there is a cash refund, the amount will be adjusted to reflect the amount refunded. Any dispute claim regarding the order will be decided by Melmartbd.com.

Contact Us

Please contact us if you have a complaint about the Site or if you would like more information about its use. To contact us visit the following link https://www.melmartbd.com/contact-us)